To retail customers on couches—if they were to give it a second thought—virtual shopping might seem magical. With a few mouse clicks or screen touches, they can conjure up just about anything to appear on their doorstep.
There is a lot of talk in retail about the store of the future—when it will be here, what it will look like, and how it might influence customer interactions in ways both recognizable and not. Post sponsored by Axis Communications.
As retail undergoes broad transformation, it's not surprising that loss prevention is embroiled in a sea change of its own. With essential shrink challenges as dynamic as ever, LP executives also face new sets of problems, old problems getting worse, as well as fresh opportunities to provide value to retail organizations.
It's conference season—the time of year when loss prevention executives get to touch and admire the latest advances in new loss prevention technology.
""One of the goals is to get people with competing interests together and ask them: 'What would be palatable to you?' 'What are the things you need?'"
Asset protection practitioners need to accept and respond to the sea change taking place in the retail industry to avoid being engulfed by it, suggest AP leaders. Warning signs abound.
Retailers are losing their traditional allies in the fight against shoplifting. Once part of a multi-prong crime control effort—which included courts, communities, and law enforcement—retailers are increasingly fighting the battle on their own.
In loss prevention’s desire to improve solutions and enhance performance, it can be easy to forget about the dangers personnel face, especially those non-acute risks that can cause problems over time, such as harm to health and well-being from stress.
What should the retail industry and loss prevention pros make of a San Francisco court finding that Corrective Education Company’s (“CEC”) pre-charge “restorative justice” program is improperly coercive and amounts to blackmail?
Robots in retail are a bit of a dichotomy—simultaneously ‘one day’ and ‘right now.’ We are, certainly, just scratching the surface of what mobile, autonomous machines will do.