Marketing and loss prevention have always been intertwined, but the effort to forge a closer bond with shoppers could further enmesh the two functions. Read More
Shoplifting & Organized Retail Crime
To shoplift is to knowingly obtain goods or merchandise from an establishment in which they are displayed for sale, without paying the purchase price. This act can include carrying, hiding, concealing, or otherwise manipulating merchandise with the intent to steal it.
Organized retail crime (ORC) deals with professional shoplifters, crime networks, cargo theft, Internet crimes, and other organized criminal activities that occur in the retail setting. These highly organized, often mobile, and sometimes complex structures and hierarchies provide a tremendous threat to the retail industry.
ORC involves the association of two or more persons engaged in illegally obtaining retail merchandise through both theft and fraud as part of an unlawful commercial enterprise. The primary objective of these professional crime rings is to target retailers across a geographical area or cyber network, stealing from these organizations for the purpose of turning products into financial gain, rather than for personal use.
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Shoplifting and organized retail crime issues are the most common contributors to external shrink, having developed into a multibillion-dollar problem that ultimately affects each and every one of us. Not only do these losses affect a company’s bottom line in a variety of different ways, but they also impact us as consumers in the form of higher prices, fewer choices, greater inconveniences, and a reduction in services as businesses attempt to find ways to fight external theft incidents and recover damages.
Shoplifters are not bound by age, gender, race, social background, or any other traits that make us unique and distinctive as human beings. This type of theft isn’t always based on need, and many different incentives may influence the motivation to steal. While every situation has its own merits, the motivations for shoplifting can be as different as the individual.
ORC groups are commonly involved in sophisticated, well-planned shoplifting incidents, check and credit card scams, manufacturing fraudulent receipts or price tickets, gift card scams, cargo theft incidents (where goods are stolen or hijacked during transit), and a host of other organized theft events. These criminal activities have become a nationwide problem occurring at an increasing scale, costing retail companies and consumers billions of dollars every year.
The crime of shoplifting is as old as shopping itself. The first documented cases of shoplifting took place in 16th-century London and involved groups of men called “lifters” (early organized retail crime?). Read More
Reporting crimes in your stores, without outcomes, is just another cost to your business. It’s time to change this. [Editor’s Note: This article is a sponsored editorial submission and is written by the sponsor, not LPM editorial staff.] Read More
Today, more than ever, retailers need solutions to address the ever-growing problem of shoplifting and theft. The criminal justice system has not been effective in solving this. [Sponsored Post] Read More
In 2018, readers were most interested in posts about organized retail crime associations, offender perspectives on self-checkout theft, and the latest research on loss prevention analytics applications. Read More
While there are famous cases of psychopathic individuals committing crimes, the majority of criminals have a conscience that’s functioning just fine. Without deploying careful defense mechanisms, the cognitive dissonance caused by their guilt would eat them alive Read More
Sometimes, things just fall in your lap. I’d been trying to decide what to write about for this blog, you know, something interesting and topical to really get folks hooked and coming back. Nothing was really striking me as The One, until I got a phone call… Read More
We estimate that these 15,000 offenders caused, at a minimum, more than $1,500,000 in theft damages, or about $100 per incident. However, looking at the value of one incident does not tell the whole story. [Sponsored] Read More
Interviewing active shoplifters is the most interesting part of my job. For an hour, I speak as seldom as I can. I listen, and I observe. What they have to say is fascinating. Their actions and mannerisms weave together with their words like a code waiting to be cracked. Why Read More
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