I purchased the cooler bag and went to one of my corporate retail colleagues to test the bag with two different types of electronic article surveillance (EAS) tags; the classic hard tags and UPC-style sticker tags. After a series of tests, I noted the following results. Read More
Shoplifting & Organized Retail Crime
To shoplift is to knowingly obtain goods or merchandise from an establishment in which they are displayed for sale, without paying the purchase price. This act can include carrying, hiding, concealing, or otherwise manipulating merchandise with the intent to steal it.
Organized retail crime (ORC) deals with professional shoplifters, crime networks, cargo theft, Internet crimes, and other organized criminal activities that occur in the retail setting. These highly organized, often mobile, and sometimes complex structures and hierarchies provide a tremendous threat to the retail industry.
ORC involves the association of two or more persons engaged in illegally obtaining retail merchandise through both theft and fraud as part of an unlawful commercial enterprise. The primary objective of these professional crime rings is to target retailers across a geographical area or cyber network, stealing from these organizations for the purpose of turning products into financial gain, rather than for personal use.
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Shoplifting and organized retail crime issues are the most common contributors to external shrink, having developed into a multibillion-dollar problem that ultimately affects each and every one of us. Not only do these losses affect a company’s bottom line in a variety of different ways, but they also impact us as consumers in the form of higher prices, fewer choices, greater inconveniences, and a reduction in services as businesses attempt to find ways to fight external theft incidents and recover damages.
Shoplifters are not bound by age, gender, race, social background, or any other traits that make us unique and distinctive as human beings. This type of theft isn’t always based on need, and many different incentives may influence the motivation to steal. While every situation has its own merits, the motivations for shoplifting can be as different as the individual.
ORC groups are commonly involved in sophisticated, well-planned shoplifting incidents, check and credit card scams, manufacturing fraudulent receipts or price tickets, gift card scams, cargo theft incidents (where goods are stolen or hijacked during transit), and a host of other organized theft events. These criminal activities have become a nationwide problem occurring at an increasing scale, costing retail companies and consumers billions of dollars every year.
Am I sure that he is attempting to steal this merchandise? “Yes, I am sure.” Read More
For this benchmarking survey, the authors looked at how some of the biggest retailers in the US are experiencing shoplifting, violence associated with these incidents, and the shoplifting policies and procedures put in place to manage these issues. Read More
Various factors, including tight budgets, increases in serious crime, and shrinking availability of patrols have affected police procedures and shoplifting penalties. Read More
Education-based programs offering offense-specific, age-appropriate programming for shoplifting offenders are proven to reduce repeat offenses, which is not only the imperative of the criminal justice system but also the goal of the retailers as the victims. [Sponsored] Read More
Almost 100 flea markets were randomly selected from a guide of 1,000 locations and visited by our teams to assess the availability, pricing, and condition of a high-loss men’s shaving product as example of flea markets and stolen products activity. Read More
Developing collaborative partnerships to combat organized retail crime is one of the most compelling and productive ways that retailers and law enforcement can impact the effects that organized retail crime networks of all types are having on the retail community and society as a whole. None of us independently have Read More
This post’s findings are the result of more than thirty retail and law enforcement interviews expressly asking for opinions and thoughts on investigating ORC. It’s from the archives, but its advice is timeless. Read More
Organized retail crime and the dramatic growth of ORC incidents have drawn significant attention both within the loss prevention industry and throughout the retail community in general as businesses search for ways to manage the threats and address the issues. Whether dealing directly with professional shoplifters or otherwise battling the Read More
Get the facts about shoplifting in our FREE Special Report,Tips on How to Stop Shoplifting: What You Can Learn from Shoplifting Statistics, Organized Retail Crime Facts & Shoplifting Stories right now!