AI voice cloning is emerging as a powerful tool for retail fraud, allowing scammers to impersonate authority figures and manipulate employees through realistic, emotionally convincing phone calls.
Retailers are increasingly unifying fraud and asset protection teams to combat evolving threats more effectively, reduce losses, and build stronger, cross-functional defenses.
Revisit the previously recorded video with Jason Adams, CFI, on how to avoid the trap of closed-ended questions, only to realize later that crucial details were missed.
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Organized retail crime has evolved into a highly coordinated, often violent operation targeting high-value items like luxury handbags—but with innovative solutions like CIS’s Gen6 SP and The Boot, retailers are now fighting back with smarter, faster, and more secure technology.
Blain’s Farm & Fleet, led by Dan Boutelle, exemplifies community impact through decades of support for the American Heart Association—raising over $6.8 million, hosting annual charity events, and implementing lifesaving AED programs that have already saved eight lives in their stores.
Retailers can combat organized retail crime more effectively by using unified security systems and digital evidence management tools to streamline investigations, enhance data sharing, and strengthen collaboration with law enforcement.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.