Featured Articles

“Successful business relationships are built on mutual respect and developed over time. It takes effort from both parties to maintain them. As in any relationship, trust is earned—and if you lose it, you’ll likely never get it back.”

Technology is not here to eliminate us; it’s here to make our jobs and lives easier. Retail will continue to evolve with technology. As retailers, our responsibility is to focus our efforts on improving the customer experience using the new tools at our disposal.

Sandy Kennedy, president and CEO of the Retail Industry Leaders Association (RILA), retired effective December 31, 2019. During her seventeen-year tenure, the industry has changed dramatically. Kennedy shared her thoughts with LP Magazine on the retail industry, RILA as it stands today, and the asset protection profession.

The national news has been filled with stories about the demise of brick-and-mortar retailers, but such closures are part of a natural evolution of...

Asset protection continues to be the great unknown for many college students seeking careers. Few are aware of the diverse and rewarding careers that await in the industry. Fortunately for the LP industry, large reservoirs of quality candidates are eager to find rewarding careers. However, only a few asset protection leaders have cast their recruiting nets into these bountiful waters.

While January provides a chill across most of the country, it proved to be a hot month for approximately 60 of our loss prevention...

With respect to the prospect of a deadly pandemic, whether it occurs in nature or from terrorists, most scientists suggest that we are living on a major fault line. They predict a big one is coming, but there is just no telling when. Will the coronavirus be the one?

Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.

A convenience store must pay $1.1 million to a man shot by stray bullets outside its store after a Georgia appeals court affirmed the award, upholding the jury’s decision that the store was partially responsible for the man’s injuries.

They don’t call it the Big Show for nothing. There were over 40,000 people in attendance from all over the world to talk retail, technology, strategy, and the future at the National Retail Federation (NRF) Big Show hosted in New York City January 12–14. Here are four of the biggest trends that will impact retailers in 2020.