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Retail Employees Reveal Concerns about Workplace Abuse

Between 50 to 60 percent of workers reported at least one incident of verbal abuse in the last twelve months, and 30 to 35 percent reported at least one incident of threat of physical violence in the last year.

Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.

Profiles in LP: Walmart’s AP Women in Leadership Program

We expected there to be an appetite for a structured mentoring program supporting the women in our organization, but the range of the appetite was much broader than we anticipated.
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Technology Disruption and the Transformation of the Global Top 250 Retailers

Annually, I look forward to the Deloitte Global Powers of Retailing industry research, which provides a detailed growth trajectory review of the global top...

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