Walter E. Palmer, CFI, CPP, CFE, is CEO/president of PCG solutions, a loss prevention consulting, training, and education firm. He has thirty years' experience in retail loss prevention and is a frequent speaker at industry conferences and as a guest lecturer for Eastern Kentucky University’s executive lecture series. He is active in professional development and training as member of the American Society for Training and Development, the International Society for Performance Improvement, and the American Management Association. He can be reached at 859-271-3140 or at wpalmer (at) PCGsolutions (dot) com.
The more retail e-newsletters and alerts you receive, the worse you may feel with the constant drumbeat of store closings, retailers filing bankruptcy, and elimination of jobs in our sector. Is this reality, or is it Chicken Little syndrome?
While it would be impossible to give an exact formula for success in every company and project, it is reasonable to explore a framework that can be used to increase our chance at getting our proposal approved and implemented.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.