Walter Palmer, CFI, CPP, CFE
Walter E. Palmer, CFI, CPP, CFE, is CEO/president of PCG solutions, a loss prevention consulting, training, and education firm. He has thirty years' experience in retail loss prevention and is a frequent speaker at industry conferences and as a guest lecturer for Eastern Kentucky University’s executive lecture series. He is active in professional development and training as member of the American Society for Training and Development, the International Society for Performance Improvement, and the American Management Association. He can be reached at 859-271-3140 or at wpalmer (at) PCGsolutions (dot) com.
The Reality of Retail and E-commerce Today
The more retail e-newsletters and alerts you receive, the worse you may feel with the constant drumbeat of store closings, retailers filing bankruptcy, and elimination of jobs in our sector. Is this reality, or is it Chicken Little syndrome?
How to Sell Your Proposal to a Senior Loss Prevention Executive
While it would be impossible to give an exact formula for success in every company and project, it is reasonable to explore a framework that can be used to increase our chance at getting our proposal approved and implemented.
Searching for Reality in Retail
Read any retail trade publication or mainstream news-media article about our industry, and chances are that you will walk away feeling bearish on the...
Physical Inventory Control Methods
“What is the single most important measure of the success or failure of your company’s loss prevention efforts?”If you were to ask senior retail...
Calculating the ROI of Loss Prevention Solutions
Over the past 25 years, return on investment, profit center, cost center, and value-added have become significant buzzwords in the loss prevention industry. While not...
Doing More with Less? Loss Prevention Business Myths vs. Reality
Over the past few years, the mantra of "doing more with less" has become so ingrained in corporate and business jargon that it goes...
What Is RFID?
RFID stands for Radio Frequency Identification and, this may surprise you, RFID is not new. In fact, it has been around since World War...
The Benefits and ROI of Online POS Exception Reporting
According to industry surveys as well as industry buzz, it’s one of the hottest technologies in the retail loss prevention industry, with users swearing...
One Question to Improve Your Store Visits
For market, district, and regional-based loss prevention personnel, store visits are a key component of their responsibilities. Of course, there are many reasons for...
Considerations for Evaluating EAS Source-Tagging Programs
While electronic article surveillance (EAS) has become pervasive in the US retail market, there are still a large number of retailers that have yet...