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Walter Palmer, CFI, CPP, CFE

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Walter E. Palmer, CFI, CPP, CFE, is CEO/president of PCG solutions, a loss prevention consulting, training, and education firm. He has thirty years' experience in retail loss prevention and is a frequent speaker at industry conferences and as a guest lecturer for Eastern Kentucky University’s executive lecture series. He is active in professional development and training as member of the American Society for Training and Development, the International Society for Performance Improvement, and the American Management Association. He can be reached at 859-271-3140 or at wpalmer (at) PCGsolutions (dot) com.
e-commerce today

The Reality of Retail and E-commerce Today

The more retail e-newsletters and alerts you receive, the worse you may feel with the constant drumbeat of store closings, retailers filing bankruptcy, and elimination of jobs in our sector. Is this reality, or is it Chicken Little syndrome?
loss prevention executive

How to Sell Your Proposal to a Senior Loss Prevention Executive

While it would be impossible to give an exact formula for success in every company and project, it is reasonable to explore a framework that can be used to increase our chance at getting our proposal approved and implemented.
e-commerce today

Searching for Reality in Retail

Read any retail trade publication or mainstream news-media article about our industry, and chances are that you will walk away feeling bearish on the...
in-store audit, inventory control methods

Physical Inventory Control Methods

“What is the single most important measure of the success or failure of your company’s loss prevention efforts?”If you were to ask senior retail...
loss prevention solutions

Calculating the ROI of Loss Prevention Solutions

Over the past 25 years, return on investment, profit center, cost center, and value-added have become significant buzzwords in the loss prevention industry. While not...
loss prevention business strategy

Doing More with Less? Loss Prevention Business Myths vs. Reality

Over the past few years, the mantra of "doing more with less" has become so ingrained in corporate and business jargon that it goes...
what is rfid solutions

What Is RFID?

RFID stands for Radio Frequency Identification and, this may surprise you, RFID is not new. In fact, it has been around since World War...

The Benefits and ROI of Online POS Exception Reporting

According to industry surveys as well as industry buzz, it’s one of the hottest technologies in the retail loss prevention industry, with users swearing...

One Question to Improve Your Store Visits

For market, district, and regional-based loss prevention personnel, store visits are a key component of their responsibilities. Of course, there are many reasons for...
Considerations for Evaluating EAS Source-Tagging Programs

Considerations for Evaluating EAS Source-Tagging Programs

While electronic article surveillance (EAS) has become pervasive in the US retail market, there are still a large number of retailers that have yet...

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Get your FREE "Optimizing Your Employee Theft Policy" Guide

Promoting a culture of honesty requires implementing a strong employee theft policy and internal awareness program.

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Get your FREE "What is Loss Prevention?" Guide

Read this report to discover the history of retail security and get a glimpse at the rapidly evolving loss prevention profession.

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Get your FREE "Issues with ORC and Shoplifting" Guide

The safety of store associates, customers, and millions of dollars in potential litigation rely upon understanding these issues.

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Get your FREE "CCTV, Alarms, and Security Training" Guide

This report shows how CCTV/video and alarm systems can enhance the safety and security of retail locations.