Tom Meehan, CFI, is retail technology editor for LP Magazine as well as CEO of CONTROLTEK. Previously, Meehan was director of technology and investigations with Bloomingdale’s, where he was responsible for physical security, internal investigations, systems and data analytics. He currently serves as the chair of the Loss Prevention Research Council's (LPRC) innovations working group. Meehan is a published author of his book titled Evolution of Retail Asset Protection: Protecting Your Profit in a Digital Age. He can be reached at TomM@Losspreventionmedia.com.
Cyber crime has always been an issue, but recently bad actors have been taking advantage of both individuals and businesses during this vulnerable time.
Social media can be used as a tool for open-source intelligence, commonly referred to as OSINT, as an effective method of data collection for retailers.
OSINT existed before social media did, and a vast trove of publicly available information still exists beyond social media. We all know the information is out there, but few of us have the expertise, time, or patience to ferret out the parts we need. That’s where OSINT tools come in.
Technology is not here to eliminate us; it’s here to make our jobs and lives easier. Retail will continue to evolve with technology. As retailers, our responsibility is to focus our efforts on improving the customer experience using the new tools at our disposal.
They don’t call it the Big Show for nothing. There were over 40,000 people in attendance from all over the world to talk retail, technology, strategy, and the future at the National Retail Federation (NRF) Big Show hosted in New York City January 12–14. Here are four of the biggest trends that will impact retailers in 2020.
A New York law eliminating cash bail and pretrial detention for most nonviolent crimes went into place at the beginning of the new year. The legislation was designed to address the disproportionate effect on people who cannot afford to pay bail and must remain in jail until their trial date. However, the unintended consequences for retailers is the risk of most shoplifting and ORC offenders remaining free to commit more crimes.
The rapid change in retail is making it increasingly difficult for us to mitigate risk of cyberattacks. We must remain vigilant and take a balanced approach that focuses on prevention and how we respond to a cyber event. Here are some trends to consider.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.