Stefanie Hoover, CFI, is vice president and editor-in-chief at Loss Prevention Magazine. She has over twenty years’ experience in retail loss prevention and worked as a solution provider serving loss prevention professionals in retail. Curently, she serves on the Loss Prevention Research Council Board of Advisors and IAI Midwest Chapter Board. Stefanie is a Legacy Certified Forensic Interiewer and received her Bachelor of Science in the Administration of Justice from Southern Illinois University- Carbondale. She can be reached at StefanieH@LossPreventionMedia.com.
In addition to the quantifiable changes, retailers report a rise in the brazen nature and violence of ORC offenders, as well as a lack of accountability.
As we all get used to a new normal, hopefully you’ll get excited about the prospect of phone interviewing. Here are some boiled down tips as a refresher.
Are you a “great interviewer” or are you someone trying to do interviews? Are you a “loss prevention professional” or are you someone who catches bad guys? Finding the right definition for yourself can make all the difference.
If you are thinking of giving yourself a gift this holiday, may I suggest the gift of the CFI designation? “What’s in it for me?” you ask? I’ve pulled together some food for thought to go with your holiday meal, starting with my two cents.
The holidays can be stressful in retail, to state the obvious. With crowded stores, frazzled employees, and grouchy customers, there may be days when you want to hide. They can also be a lot of fun as we try to close out our year with great results. During my career in retail, I’ve experienced a mix of both. Here are a few ways to help get through the next few weeks in one piece.
Have you ever woken up and looked in the mirror and said to yourself, “I look like Keanu Reeves today?” And it’s not even young Keanu; it’s Keanu after his comeback? I’m not sure why these feelings come and go, but we all have good days and bad days. Here are seven tips for getting back on your game.
Download this 34-page special report from Loss Prevention Magazine about types and frequency of violent incidents, impacts on employees and customers, effectiveness of tools and training, and much more.