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Stefanie Hoover, CFI

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Stefanie Hoover, CFI, is a strategic account executive at CONTROLTEK USA and a regular contributor to security and investigations industry publications.
Confessions of a Forensic Interviewer

Take a Swing at Developing Rapport in Interviews

My husband Wayne and I have been sharing a lot of sad, knowing looks lately. You see, our son Greg, just graduated from high...

A Few Tips for First-Timers

A few things lately have made me reminisce about some of my firsts, and I’ve come up with a list of tips for first-timers.

How to Irritate HR

Have you noticed any content on LinkedIn lately that made you cringe? Political rants, personal confessions and questionable selfies are becoming more and more...

College Admissions Scammers: Scumbags or Science?

Maybe it's economy of scale, an evolutionary adaptation, or just laziness: whatever you want to call it, all humans engage in some form of lying, cheating or stealing.
Confessions of a Forensic Interviewer

Worldwide Adventures of a Certified Forensic Interviewer

Last December, I went on an adventure to China, and from the perspective of a certified forensic interviewer (who loves to observe behavior), the main takeaway is that people are the same no matter where you go.
Confessions of a Forensic Interviewer

1-800 Shoplifting Assistance, May I Help You?

Sometimes, things just fall in your lap. I'd been trying to decide what to write about for this blog, you know, something interesting and topical to really get folks hooked and coming back. Nothing was really striking me as The One, until I got a phone call…
Confessions of a Forensic Interviewer

#YouToo?

I agonized over it, but finally I realized that if these things are bothering me, maybe someone out there will get something out of these thoughts, even if it's only one person. Never one to do things halfway, here it goes—a purge, so to speak.
Confessions of a Forensic Interviewer

Let’s Sit at the Same Side of the Table (CONTROLTEK)

Thinking back to when I worked for various retailers over the years and bumping into "vendors," let's just say I was mostly underwhelmed (though sometimes pleasantly surprised) at the service we received.
Confessions of a Forensic Interviewer

I Checked Out LPRC IMPACT and Here’s What I Learned

The first of October was another first for me. I attended the Loss Prevention Research Council (LPRC) IMPACT conference for the first time, in muggy but beautiful Gainesville, FL.
Confessions of a Forensic Interviewer

Why Good Investigators Fail

Sometimes the mighty fall. Even the most seasoned loss prevention professional can get in a rut or make mistakes based on habit or personal attitudes. Why? Here are the three common reasons.

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