Tag: loss prevention research council


People Who Steal: Revealing Quotes from Offender Interviews

People Who Steal: Revealing Quotes from Offender Interviews

The Loss Prevention Research Council conducts more than 100 in-person interviews with active shoplifters each year. Much of what they say pertains to whether they see/get/fear a particular theft deterrent. Other comments and musings reveal unexpected thought patterns and rationales put forth by people who steal. What follows are direct   Read More


Getting the Dosage Right to Stop the Pain

We have new CCTV cameras, but now what? This is the type of question we often hear. For example, do we primarily want the CCTV devices to deter offenders, detect attempts, or document them for trial and planning, or some combination? This distinction is huge because each CCTV use objective   Read More


Making It Easier to Get It Right

Making It Easier to Get It Right

Navigating the asset protection responsibilities at the world’s largest retailer requires patience, perspective, partnerships, and outstanding leadership. Mike Lamb, LPC, is the vice president of asset protection and safety at Walmart US. A seasoned industry leader, Lamb has served with some of the nation’s most prominent loss prevention programs. He   Read More


How to Win with Your Loss Prevention Strategies

How to Win with Your Loss Prevention Strategies

Regardless of what your company sells, where you sell it, or your total store count, you as a loss prevention or asset protection professional must win. Life safety, frightened customers and team members, dangerously low margins, and liability are some of your business risks. Violence, theft, fraud, and even poor   Read More


Holiday Return Fraud Statistics for 2017

Holiday Return Fraud Statistics for 2017

More than 5 percent of holiday returns in 2017 are expected to be fraudulent, according to retailers. That would put the total loss to retailers from return fraud—for just the holiday season—at more than $2 billion. Fraud statistics for the year suggest that retailers will lose more than $9 billion   Read More


From Store Detective to Director of AP: Scott Ziter

From Store Detective to Director of AP: Scott Ziter

Scott Ziter currently serves as the director of asset protection for Price Chopper, a supermarket chain based out of Schenectady, NY. He has been with the company since 2014. Ziter also serves as the chairman of the Food Marketing Institute’s asset protection council and on the board of advisors for   Read More