In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Brett Ward, CFI, divisional vice president of client relations and business development for WZ, asks, “How important is the development of the behavioral norm?” Read More
Tag: interview and interrogation training
9 Emerging Retail Technology Trends You Need to Know
This study looks at how retailers view the potential of 9 emerging retail technology trends.
By Adrian Beck, Walter Palmer, and Colin Peacock
Loss prevention practitioners have a long track record of investing in a wide range of technologies to help control the various Read More
In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Dave Thompson, CFI wants to talk about the importance of “he-said, she-said” type of investigations. A recent study shows that about 70 percent of sexual harassment allegations go unreported. That’s a lot of issues happening—possibly Read More
5 Ways Employees Are Stealing from Your Stores Right Now
Have you caught an employee stealing? Chances are, they were involved in one of these scams.
By Garett Seivold
What is the latest employee theft scam putting a dent in the profits of your retail organization? Think about any recent changes. Maybe you’ve Read More
If a person crosses his or her arms during an internal theft interview and does not talk, does it mean they are lying, or are they simply listening to you? Interview and interrogation training often dictates that if you see someone cross their arms, it indicates that they are not open-minded. Read More
When trying to obtain the truth from a dishonest employee, a suspect involved in another type of criminal investigation, or even a member of your family, we typically see five types of lies. These lies include:
Lies of Denial. This type of lie will involve an untruthful person (or a Read More
This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process. Read More
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI, talks about the issue of confirmation bias.
Often, as investigators, we think we’re doing the right thing in searching for the truth, but we sometimes fall victim to having confirmation bias. Sometimes, due to someone giving us Read More
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI, discusses the importance of using engagement techniques when conducting a telephone interview.
One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the Read More
In this week’s WZ / IAI interview and interrogation training tip, Dave Thompson, CFI, discusses the importance of having an understanding perspective.
When I say “perspective,” what I’m really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus Read More