Tag: crisis management


Closing a Retail Store: Loss Prevention’s Role

Closing a Retail Store: Loss Prevention’s Role

In recent years, senior loss prevention executives throughout retail have had to come to grips with a different type of promotional sale events—the all-too-frequent store-closing sale.

It is no longer a rarity that LP managers are called upon to design and implement shrink-control programs that protect inventories throughout the process of closing a retail store.   Read More


Stories from the Storms

Stories from the Storms

Kroger Store 950 sits slightly raised in small-town Texas “thirty miles northeast of Beaumont as the crow flies,” according to Eric Bumbaugh, Houston division asset protection manager.

As Harvey blew through—dropping rain in amounts unlike Bumbaugh has ever seen during his 32 years in South Texas—950 turned into an island. Inside   Read More


Practical Tips to Improve Your Crisis Management Plan

Practical Tips to Improve Your Crisis Management Plan

Does your company have a crisis management plan? Are roles explicitly defined, responsibilities clearly understood, and protocols outlined for effective crisis response? Who should be contacted, how do we reach them, and how soon should we notify them? Is your organization prepared to effectively manage a crisis situation?

The first step   Read More


Revisit Your Crisis Communication Plan

Revisit Your Crisis Communication Plan

Based on recent events, it’s time for all companies to revisit their crisis management and crisis communication plans.

Then: Hurricane Katrina, Superstorm Sandy, racial profiling accusations at Macy’s, food contamination at Chipotle.

Now: Charlottesville protests, civil disturbances at Berkeley, Hurricane Harvey, Hurricane Irma.

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The list goes on and on, and it never   Read More