In this week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, Dave Thompson, CFI wants to talk about you. What are you doing to improve yourself, whether professionally, personally, or specifically in terms of becoming an elite interviewer?
Step one is watching this video tip right now, which means you’re interested in continuing your education. Never stop. But challenge yourself as an interviewer. What are you doing to make sure you’re on top of current trends in the system? Are you up to date on legal news? Are you current on some of the research that’s out there on different types of interview and interrogation techniques? Do you understand that maybe some of the things you’ve said or done in an interview ten or fifteen years ago may not apply as well today?
What are you doing from a professional standpoint? When is the last time you spoke with someone you consider a mentor? When was the last time you mentored somebody else? You have a special skill. Part of having that skill is to be able to share it with others. Don’t be afraid to be somebody’s mentor, and more importantly, don’t be afraid to ask for one yourself. Never stop learning. Always pursue continued education. What can I do now to be better tomorrow?
Every loss prevention investigator should continuously strive to enhance their investigative interviewing skills as part of an ongoing commitment to best-in-class interviewing performance. This includes holding ourselves to an elite standard of interview and interrogation training that is ethical, moral and legal while demanding excellence in the pursuit of the truth. The International Association of Interviewers (IAI) and Wicklander-Zulawski (WZ) provide interview and interrogation training programs and additional guidance to investigators when dealing with dishonest employees, employee theft, sexual harassment, policy violations, building rapport, pre-employment interviewing, lying, denials and obtaining a statement.
By focusing on the latest information and research from experts in the field as well as academia, legal and psychological resources, these video tips provide interview and interrogation training techniques that can enhance the skill sets of professionals with backgrounds in law enforcement, loss prevention, security, asset protection, human resources, auditors, or anyone looking to obtain the truth.