About the Author

Dave DiSilva

Dave DiSilva

DiSilva is senior manager of global asset protection for eBay where he oversees eBay’s tools and PROACT teams. Prior to joining eBay in 2010, he held retail leadership roles in analytics, investigations, corporate LP, shortage control, e-commerce, and supply chain. DiSilva is an active member of the Loss Prevention Research Council, serving as co-chair of the predictive analytics group. Since 2011 he has been an LP Magazine contributor writing the Partnering with Retailers column. DiSilva can be reached at 408-332-8666 or by dadisilva (at) ebay (dot) com.

Articles by Dave DiSilva

A Practical Guide to Online Fraud Investigations

Retail Fraud

A Practical Guide to Online Fraud Investigations

Criminals use many online venues to sell stolen merchandise. eBay strives to be the Internet industry leader in online fraud investigations in the effort to combat occurrences through our Global Asset Protection team that effectively partners with over 300 retailers to proactively identify and remove stolen property listed on our

The Fundamentals of Network Data Loss Prevention

Data Protection

The Fundamentals of Network Data Loss Prevention

It’s important to understand how criminals gain access to systems in order to better manage your organization’s network data loss prevention. While the playbook for network penetrations varies from attacker to attacker, there are some consistent patterns that emerge from each enterprise-level incident. Network penetrations can be broken down into

Partnering with Retailers

Law Enforcement, Retailers Meet at Fusion Center

Members of eBay’s North America Global Asset Protection (GAP) team participated in the National Retail Federation (NRF) PROTECT conference in Philadelphia June 14–16. Each year the NRF conference is attended by more than a thousand retail professionals representing retailers from across the county, many of whom are eBay clients.

The 2016

Partnering with Retailers

How eBay Works with Law Enforcement

With the beginning of a new year, I thought it appropriate to provide some basic information for how retailers and law enforcement should interface with eBay’s Global Asset Protection Team (GAPT) to collaborate in apprehending and prosecuting criminals who 
attempt to use our platform for ill gain. Most 
of these

Partnering with Retailers

eBay Celebrates Twenty Years

Originally called “Auction Web,” the site launched with the listing of a broken laser pointer on Labor Day in 1995. Our founder, software programmer Pierre Omidyar, wanted to create an online marketplace built on mutual trust and mutual reward, a marketplace where someone could buy something they wanted by selling

Partnering with Retailers

Basic Training in Network Security

I recently participated in a network security training program in order to better understand how criminals gain access to network systems. The trainer and network security consultant agreed to provide tips, but wanted to remain anonymous.
Overview
While the playbook for network penetrations varies from attacker to attacker, there are some consistent

Retail Industry

Joint ORC Investigations

Organized retail crime (ORC) investigations are an important focus for eBay’s collaboration with retailers for the following reasons:

Trust is eBay’s top priority. Without trust our marketplace could not function.
Stolen goods create an unfair and untrustworthy marketplace that drives away honest sellers because they are unable to compete.

Retailers are a force