As the pandemic shut down our shops, we adapted. We joined new online retail sites and placed orders in advance. For printer paper or new sneakers, we shopped at Amazon.com.
Many retailers did not change, however, and those without a strong online presence are now failing. This is not a temporary phenomenon. The retail industry was changing before the virus and now it is forced to change further. There are three ways I see accelerated online adoption changing retail forever. These include…Â Retail Wire