The digitization of retail is well underway, and RFID has played a key role in optimizing inventory, enabling omnichannel processes, and improving the customer experience. However, a lesser-known use case focused on shrink visibility has quickly gained momentum as retailers confront rising theft and brand insecurity.
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In this webinar with Sensormatic Solutions Director of Sales, IoT, and Smart Sensors Ned McCauley, Macy’s Vice President of Asset Protection and Strategy Joe Coll explains how the retail giant used a sensor-fusion approach to combat organized retail crime (ORC) and protect its personnel, customers, products, profits, and brand.
Watch it here.Â