Tag: wz
Interview and Interrogation Training: The Agitated Interviewer
This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.
Interview and Interrogation Training: Rationalize the Motive, Not the Act
In this week’s WZ / IAI interview and interrogation training tip—one of the most popular in the archives—Dave Thompson, CFI, details discussing rationalization with the subjects, and the content of such rationalization.
Meeting Employee Dishonesty with Compassion in an Interview
Compassion can be an important component to assist people when they decide to tell the truth. How might you, as an interviewer, apply compassion to your conversations about employee dishonesty?
Interview and Interrogation Training: The Walk to the Interview Room
Sometimes we forget about that all-important time frame and all the things that could go wrong during that two- to five-minute walk. Are we properly preparing our business partners on what to do or say during that conversation?
Interview and Interrogation Training: Seeking Feedback
Often, experienced and confident interviewers tend to ask for less feedback over time. The more interviews they have conducted, the less feedback they request. That's a dangerous combination.
What Happens after Wicklander-Zulawski Training?
A lot of those called on to evaluate interviewers within an organization are long removed from the field, and their initial training in interviewing is probably dated. So are they reinforcing the class’s learning objectives?
Interview and Interrogation Training: Have You Evolved—Implicit Promises
Interviewers often make an implicit promise or suggestion of leniency, without actually realizing what they're saying. Think about the risks that come along with your go-to lines or phrases.
Interview and Interrogation Training: Have You Evolved—Change of Perspective
Simply put, change of perspective is to allow the subject to see the situation from a decision-maker's point of view. Even though somebody has done something wrong, there are still two different ways to handle that situation: talk about it, or continue to lie about that happening.
LPM Insider Readership Survey Results 2018
Last month, we asked existing subscribers to share your thoughts on our daily e-newsletter, the LPM Insider. And share you did.
Interview and Interrogation Training: Have You Evolved—Rationalization
Rationalizing and allowing a subject to save face is a very powerful tool. We want to make sure we're doing it the right way. My challenge to you is: have you evolved in the way you deliver and understand the risks and importance of rationalizing with your subjects?