Tag: workplace violence

Nine seconds after three armed men entered a convenience store in Rochester, NY, one of them shot security guard Brian Brown in the face. “Thirty-six pellets went into my eye, the rest went into my head,” he told local WHAM 13 News. “They’re still in there.”

Loss prevention and asset protection teams need to track and analyze incidents and investigate complaints of workplace harassment and bullying for any suggestion that race or ethnic discrimination is a contributing cause.

In the nation's third workplace shooting in 24 hours, a temporary worker at a Rite Aid distribution center in Aberdeen, MD, opened fire on her coworkers, killing three and wounding several others before shooting herself.

An employee has been murdered as a result of a workplace violence situation. A Category 2 hurricane is headed for your facilities. A never-before-seen infectious disease has arrived and is negatively affecting your operation due to the anxiety it is causing your employees and customers. These are just some of the critical incidents that I have been a part of managing.

There are obvious ways to reduce the cost of security audits—piggybacking on other store audits, for example. But how else might retailers receive better value from store security reviews?

As much as individuals may struggle with anger in their personal lives, anger is even more challenging when it is felt and expressed—even nonviolently—in the workplace.

Academics who examine crime and security-related issues aren’t always seeking practical solutions, but some recent research studies have pragmatic applications and impart actionable advice on relevant LP issues.

Faced with rising rudeness, the mission to protect personnel assets from violence seems increasingly complicated. So what can retailers do about it?

EDITOR'S NOTE: Paul Jones, LPC, is the new director of asset protection and risk management at CKE Restaurants Holdings, Inc. The 25-year retail veteran...