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Crisis Management and the Wendy’s 99 Cents Chili Incident

In March 2005 police were called to a California restaurant to investigate a woman’s allegation that she had found a partial human finger in a bowl of chili. Over the next days and weeks, a hoax perpetrated against Wendy’s became national news, coffee-break conversation, and fodder for late-night comedians. The learnings from this event are still relevant today.
Professional Development Loss Prevention Career

Second US-Mexico LP Summit Shares Best Practices on Retail Security and Loss Prevention Strategies

Nearly thirty retail executives representing nine Mexican and US retailers gathered at the Sheraton Santa Fe hotel in Mexico City for the US-Mexico LP...
corporate travel safety policy

Keeping International Travelers Safe

After hitting a pause button several years ago, companies are back to sending employees on the road. Global business travel is on track to...
security officer job description

Day One of the NRF PROTECT Conference Addresses a Wide Range of Retail Security...

With the National Retail Federation’s SVP of Communities Vicki Cantrell announcing a 30 percent increase in retailers represented with 200 exhibitors in the expo...
Planning, Implementing, and Justifying an Employment Screening Process

Planning, Implementing, and Justifying an Employment Screening Process

Many experts agree that “past behavior is the best predictor of future behavior.” For this reason if for no other, companies should be keenly...
Managing Safety and Security for the World’s Largest Restaurant Company

Managing Safety and Security for the Worlds Largest Restaurant Company

EDITORS NOTE: Emil Monda is vice president of global assets protection at Yum!Brands, Inc. His responsibilities include safety and security worldwide for all five...
Loss Prevention Certification

Loss Prevention Certification: Building Talent for the Future

profession pr -fe-sh nn: a calling requiring specialized knowledge and often long and intensive preparation including instruction in skills and methods as well as...
Loss Prevention Certification

Loss Prevention Certification

Profession pr -fe-sh nn: a calling requiring specialized knowledge and often long and intensive preparation including instruction in skills and methods as well as...
LP’s Role in Preventing Workplace Violence

LP’s Role in Preventing Workplace Violence

“Loss prevention doesn’t handle threats of violence.” This statement was part of the testimony of the vice president of human resources during her deposition...
The Continuing Evolution of LP in the Grocery Industry

The Continuing Evolution of LP in the Grocery Industry

EDITORS NOTE: Kathleen Smith, CFI, is vice president of loss prevention for Safeway where she is responsible for security and loss prevention for over...
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