Everyone has known an Eric. He was the person who could join a crowd and seem to know everyone moments later. Walk with him into a crowded pub, and in minutes, he would be laughing and moving from person to person as if he had been a regular there for Read More
Tag: what is rapport
This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, looking at developing rapport.
What is rapport? Rapport is creating a relationship in a very short period of time.
Many times, when I conduct training courses, I Read More