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Cluttered Aisles May Lift Sales, But Definitely Cause Injuries, Lawsuits, and Shrink

A recent class-action lawsuit accuses a major US retailer with purposely cluttering aisles to increase sales. That may or may not be true. Research does show that poor housekeeping invites theft and increases injuries to store employees and customers.

The Nation’s Workplaces Are Getting Safer Overall—Just Not in Retail

In a year of otherwise encouraging safety injury data, the retail sector was called out for being the nation’s only industry to see an increase in the number of injuries in 2018. Retail sales personnel are the most injured.
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