In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems. This got the ECR team thinking: what if for “highly effective people,” we read “low-inventory shrink retailers”? What then would be the habits of low-shrink retailers? Read More
Tag: shrink store
By Dave DiSilva
The Case of the CFO’s Family Photo
I was recruited to a startup thirty-store retailer to launch their first loss prevention program. My supervisor, the CFO, was a seasoned no-nonsense retailer. Our very first meeting started with typical small talk when I noticed a picture placed prominently on his desk. The Read More
By Dave DiSilva
When I first approached this writing assignment on access controls, I brainstormed the usual items on the topic. I realized quickly that a 3,000-word article on the nuances of keys and locks could hold readers’ attention for about the time it takes to core a lock. Instead of providing an Read More
“All my life’s a circle; Sunrise and sundown,” sang Harry Chapin.
It may be just a natural part of life, but it seems like what was comes around again. Wide and narrow lapels and ties, pedal pushers now capris, bell-bottom pants, chukka boots, Nehru jackets, but, thankfully, leisure suits have not seen Read More
EDITOR’S NOTE: Robert “Bob” Oberosler is group vice president of loss prevention for Rite Aid, one of the nation’s leading drug store chains with more than 4,500 stores and over $25 billion in annual sales. He has 30-plus years of varied retail loss prevention strategy and operations leadership experience with Read More
Retail loss prevention departments face many challenges. Employee theft remains the largest source of shrink, and shoplifting – especially related to organized retail crime – shows no sign of slowing. With shrinking budgets and headcounts, the most successful loss prevention departments must learn how to do more with fewer resources Read More
EDITORS NOTE: Douglas E. Wicklander, CFI, CFE, and David E. Zulawski, CFI, CFE, are the founding partners of Wicklander-Zulawski & Associates, Inc. Founded in 1982, the firm specializes in investigations, interview, and polygraph techniques.
Prior to forming the company, Wicklander was employed by John E. Reid and Associates from 1971 to Read More
EDITORS NOTE: Richard Mellor is divisional vice president of loss prevention at Helzberg Diamonds based in Kansas City, Missouri. He assumed this position in March 1999 after nearly 30 years of loss prevention experience in traditional department stores, including The Bon Ton, Macys, Woodward & Lothrop, John Wanamaker, and Strawbridges.
Mellor Read More