Tag: shrink store


The 11 Habits of Low-Inventory Shrink Retailers

The 11 Habits of Low-Inventory Shrink Retailers

In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems. This got the ECR team thinking: what if for “highly effective people,” we read “low-inventory shrink retailers”? What then would be the habits of low-shrink retailers?   Read More


Access Control Technology to the Rescue: A True Story

Access Control Technology to the Rescue: A True Story

The Case of the CFO’s Family Photo
I was recruited to a startup thirty-store retailer to launch their first loss prevention program. My supervisor, the CFO, was a seasoned no-nonsense retailer. Our very first meeting started with typical small talk when I noticed a picture placed prominently on his desk. The   Read More


Access Control and the Case of the Missing Camera

Access Control and the Case of the Missing Camera

When I first approached this writing assignment on access controls, I brainstormed the usual items on the topic. I realized quickly that a 3,000-word article on the nuances of keys and locks could hold readers’ attention for about the time it takes to core a lock. Instead of providing an   Read More


Loss Prevention for Chico’s FAS

Loss Prevention for Chico’s FAS

Retail loss prevention departments face many challenges. Employee theft remains the largest source of shrink, and shoplifting – especially related to organized retail crime – shows no sign of slowing. With shrinking budgets and headcounts, the most successful loss prevention departments must learn how to do more with fewer resources   Read More


Interviewing the Gurus of Interviewing

Interviewing the Gurus of Interviewing

EDITORS NOTE: Douglas E. Wicklander, CFI, CFE, and David E. Zulawski, CFI, CFE, are the founding partners of Wicklander-Zulawski & Associates, Inc. Founded in 1982, the firm specializes in investigations, interview, and polygraph techniques.
Prior to forming the company, Wicklander was employed by John E. Reid and Associates from 1971 to   Read More


Gems of Leadership for Loss Prevention

Gems of Leadership for Loss Prevention

EDITORS NOTE: Richard Mellor is divisional vice president of loss prevention at Helzberg Diamonds based in Kansas City, Missouri. He assumed this position in March 1999 after nearly 30 years of loss prevention experience in traditional department stores, including The Bon Ton, Macys, Woodward & Lothrop, John Wanamaker, and Strawbridges.
Mellor   Read More