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2022 Retail Returns Rate Remains Flat at $816B
Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation (NRF) and Appriss Retail.
Managing the Impact of Returns With Personalized Retail Experiences
In a post-pandemic world, returning items both online and in-person has become a bit trickier; in this article, check out six practices to mitigate returns!
Incisiv and Newmine Launch New Playbook to Help Retailers Prevent Product Returns
Incisiv and Newmine have launched the Retail Returns Prevention Playbook, which addresses retail’s urgent need to minimize returns to improve top-line growth and customer satisfaction.
Retail Returns Climbed to $761 Billion in 2021
A new report released today by the National Retail Federation and ApprissRetail shows that retailers expect more than $761 billion in merchandise sold last year to be returned by consumers.
How Retail Disruption Impacts Loss Prevention Efforts
In a world where digital and physical retail are inextricably linked, how can retailers protect their inventories and people, but also offer exceptional customer experiences?
New Report Examining Retailers’ Return Policies Released
Returns accounted for 10.6 percent of retail trade in 2020, and totaled $428 billion. With increased ecommerce adoption across retail segments, returns are set to grow exponentially in 2022 and beyond.
Is the Ecommerce Boom Driving the Rise in Return Scams?
Due to its size as well as logistics processes, Amazon is a common target for criminals attempting return fraud of various types.