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Tag: returns

$743 Billion in Merchandise Returned in 2023

Retailers have been focused on efforts to mitigate returns, as total returns for the industry amounted to $743 billion in merchandise in 2023.

Shrink + Markdowns = Fully Loaded Impact

While often expected and sometimes necessary to drive the business forward, markdowns still impact the bottom line, especially when considering the unbudgeted, store-initiated markdowns generated to mitigate aging or excessive inventory.

Return Fees: A Temporary Fix to a Convoluted Issue

In the midst of a tough year for retailers, several major clothing brands have introduced fees for returns. Read more here.

How to Eliminate Shrink Caused by Returns

Retailers can reduce returns by aiming at preventing returns in the first place. But how can this be achieved?

2022 Retail Returns Rate Remains Flat at $816B

Consumers are expected to return more than $816 billion worth of retail merchandise purchased in 2022, according to a report released today by the National Retail Federation (NRF) and Appriss Retail.

Managing the Impact of Returns With Personalized Retail Experiences

In a post-pandemic world, returning items both online and in-person has become a bit trickier; in this article, check out six practices to mitigate returns!

Incisiv and Newmine Launch New Playbook to Help Retailers Prevent Product Returns

Incisiv and Newmine have launched the Retail Returns Prevention Playbook, which addresses retail’s urgent need to minimize returns to improve top-line growth and customer satisfaction.

Retail Returns Climbed to $761 Billion in 2021

A new report released today by the National Retail Federation and ApprissRetail shows that retailers expect more than $761 billion in merchandise sold last year to be returned by consumers.
self-checkout grocery

How Retail Disruption Impacts Loss Prevention Efforts

In a world where digital and physical retail are inextricably linked, how can retailers protect their inventories and people, but also offer exceptional customer experiences?

New Report Examining Retailers’ Return Policies Released

Returns accounted for 10.6 percent of retail trade in 2020, and totaled $428 billion. With increased ecommerce adoption across retail segments, returns are set to grow exponentially in 2022 and beyond.
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