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retail return policy

A Tale of Holiday Returns

Returns peaked again on Dec. 26 at 11:15 a.m. PST/2:15 p.m. EST., this is the same time returns peaked last year. It’s clear lunchtime...
retail technologies retail industry

Post-Holiday Merchandise Return Fraud

Returns and return fraud are a big issue—and getting bigger. In 2014, $284 billion worth of retail merchandise was returned in the United States,...
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Retail Loss Prevention: How Much Do You Really Know?

The most recent National Retail Security Survey (NRSS), led by Dr. Richard Hollinger of the University of Florida, uses empirical retail loss prevention data...

US Retail Fraud Survey Reveals Employee Theft Major Concern for Retailers

Theft by employees, of both stock and cash, is now among retailers’ top three areas of concern, according to the US Retail Fraud Survey...
retail return policy

Retailers Estimate Holiday Return Fraud Will Cost $2.2 Billion in 2015

Retail fraud comes in many shapes and sizes and is especially rampant during the holiday season when online and in-store traffic grows significantly. One...

NRF Return Fraud Survey Seeking Input from Retail Organizations

The National Retail Federation’s 10th annual Return Fraud Survey is currently under way, and we are looking for your participation to help provide the...

NRF Return Fraud Survey Seeking Input from Retailers

The National Retail Federation’s 10th annual Return Fraud Survey is currently under way, and we are looking for your participation to help provide the...
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Finish Line is Winning Big with Big Data

Return fraud and abuse continues to cost retailers billions of dollars every year—$16 billion to be exact. But some retailers like Finish Line, a...
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Day One of the NRF PROTECT Conference Addresses a Wide Range of Retail Security...

With the National Retail Federation’s SVP of Communities Vicki Cantrell announcing a 30 percent increase in retailers represented with 200 exhibitors in the expo...
fraud detection software

Fraud Detection Software, Television Returns, and the Big Game

It's a long-held belief that television returns on and around the Super Bowl® are greatly increased compared to the rest of the year. This...
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