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Turning LP Personnel into Retail Business Professionals

Turning LP Personnel into Retail Business Professionals

EDITOR'S NOTE: Samuel J. Rowell is vice president of loss prevention for Pep Boys. His department is responsible for the development of shortage reduction...
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Web Technology: The Backbone to Pep Boys’ Refuse 2 Lose Awareness Program

When was the last time the president of your company walked into one of your stores and asked an associate about the loss and...

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