After a long career in loss prevention, including twenty-six years at Best Buy, Paul Stone, CFE, LPC, is now experiencing unparalleled results. Tempted out of semiretirement six months ago, Stone joined Goodwill Industries of Southeastern Wisconsin as its vice president of security. “We have zero shrink,” he said, a smile Read More
Tag: pos systems
By Nick Arenas
Given that restaurants operate on incredibly narrow margins, it is important to identify and reduce the opportunities for employee theft. Here are five common ways in which dishonest employees steal from restaurant owners and customers. Read More
By Mark Ryski
Traffic and conversion analytics focus on what happens before the transaction is recorded in your POS or CRM system…if one is ever recorded at all. That’s what makes traffic and conversion data especially useful. Together, they tell us about the sale we almost had. Read More
By John Velke
Few core competencies are as important to senior loss prevention executives as a proficiency in theft investigations. Whether it is knowing when to initiate an investigation, how to proceed with an investigation, or what to do with the investigative findings, most retail companies look to their senior LP executive for expert guidance.
Obviously, developing a proficiency Read More
Data is the future of the loss prevention and asset protection industry. A single, data-friendly LP professional can both identify and address leading indicators of loss for a significant grouping of stores, with no need for airfare, travel, or company car. Identification and correction of these leading indicators driven by Read More
In recent years, senior loss prevention executives throughout retail have had to come to grips with a different type of promotional sale events—the all-too-frequent store-closing sale.
It is no longer a rarity that LP managers are called upon to design and implement shrink-control programs that protect inventories throughout the process of closing a retail store. Read More
Closed circuit television, or CCTV, is a television transmission system that is applied with the use of video cameras to transmit a signal to a specific, limited set of monitors. As the name implies, it is a system in which the circuit is closed and all the elements are directly Read More
The concept of the retail return is a relatively new phenomenon. In the mid- to late-twentieth century, retailers began accepting returned merchandise as an attempt to gain a competitive edge. The concept worked.
For many retailers, flexible returns have become synonymous with quality customer service. Nordstrom, for example, has built a Read More
By Chris Trlica
In the beginning, there was the cellular phone. Then arose a new kind of phone, from whence sprang generation upon furious generation of increasingly intelligent smartphones. Today, we are beset by a menagerie of portable devices, their displays ranging in length from thumb to forearm, but, crucially, each embedded with Read More