Tag: merchandising systems
The 60-Second Guide to Total Retail Loss
There is no agreed-upon definition of what constitutes "shrinkage." Most estimates are based only upon measures of merchandise losses where the cause is unknown. The total retail loss concept offers a new definition of loss.
Meeting Employee Dishonesty with Compassion in an Interview
Compassion can be an important component to assist people when they decide to tell the truth. How might you, as an interviewer, apply compassion to your conversations about employee dishonesty?
How to Define Loss Prevention
“So, what do you do?” This is common question that for some loss prevention professionals presents a perplexing set of thoughts. “How do I adequately satisfy the inquirer’s request, without overcomplicating the dialogue?”
How NOT to Investigate Organized Retail Crime
This post's findings are the result of more than thirty retail and law enforcement interviews expressly asking for opinions and thoughts on investigating ORC. It's from the archives, but its advice is timeless.
Are We the Liars? The Employee Theft Investigation and Getting an Admission at Any...
How do LP practitioners deal with the pressures of conducting internal theft interrogations in a forthright and honest way?What are the boundaries when it comes to obtaining an admission?
The 11 Habits of Low-Inventory Shrink Retailers
In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems....
A Straightforward Data Protection Definition
In the digital era, information protection has become a top priority across all industries. The retail industry is no exception.
Video Surveillance Cameras: Seeing the Big Picture
An expert shares insights on building effective video surveillance systems and how to get the most out of existing systems to help maximize retailers' options and investment.
Bad Packaging Design Can Lead to Shrink
Few things are as frustrating for a loss prevention leader than discovering a bad packaging design they know will promote retail shrink— a feature which...
Shoplifting Methods and Designing Out Crime
Booster bags, or so-called “magic bags,” continue to be one of the more popular shoplifting methods used by professional thieves. These foil-lined carriers work...