Two US retail chains participated in an extensive study of how to select individuals most likely to “win” as in-store loss prevention specialists (store detectives or “SDs”). Following are some of the highlights of this study. Read More
Writing a loss prevention manual — or rehabilitating a long-forgotten one — is no easy task. But trying to operate without one can also be pretty complicated. Read More
These tragic events remind each of us of the unpredictable nature of troubled minds and the vulnerability that comes with getting caught up in chance circumstances. Read More
By Adrian Beck
There is no agreed-upon definition of what constitutes “shrinkage.” Most estimates are based only upon measures of merchandise losses where the cause is unknown. The total retail loss concept offers a new definition of loss. Read More
By Christopher P. Norris, CFI, and Alan Grocott, CFI
Compassion can be an important component to assist people when they decide to tell the truth. How might you, as an interviewer, apply compassion to your conversations about employee dishonesty? Read More
By John Wilson
While the new “anti-establishment” world is rejecting globalization, will retail CCTV technology integration provide the panacea to retail risks? Read More
“So, what do you do?” This is common question that for some loss prevention professionals presents a perplexing set of thoughts. “How do I adequately satisfy the inquirer’s request, without overcomplicating the dialogue?” Read More
Contemporary loss prevention professionals still maintain responsibility for retail security. But they also must handle employee theft issues, data protection, safety and risk management, inventory audits, legal compliance, and matters related to organized retail crime and fraud. Read More
By Loss Prevention Media Staff
This post’s findings are the result of more than thirty retail and law enforcement interviews expressly asking for opinions and thoughts on investigating ORC. It’s from the archives, but its advice is timeless. Read More
In the highly competitive retail sector, ensuring that the right product is on the right shelf at the right time is critical. Yet the problem of shelf out-of-stocks (OOS) remains as stubborn as ever. Could the LP team be the key to unlocking this new sales opportunity? Read More
