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Interview and Interrogation Training: What Is the WZ Method?

The Wicklander-Zulawski (WZ) method is a non-confrontational interview that allows the interviewer to build credibility through a brief introductory statement—and then show understanding through rationalizing.
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Interview and Interrogation Training: What Is a Participatory Interview?

The participatory approach is specifically used when there’s circumstantial evidence or that there’s a possibility that your subject might have an excuse, an explanation, so some type of alibi that may or may not be true.
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Interview and Interrogation Training: Handling Requests

Even though we might ultimately deny a request, we don't want to do so in a way that creates an adversarial relationship with the subject. Think about it like this: nobody likes being told no.
Chris Norris

Interview and Interrogation Training: Enticement Questions

The great thing about the enticement question is that we can use it regardless of whether we have any evidence. The wording of the question thus becomes very important.
Tammy Clark

Interview and Interrogation Training: Don’t Take It Personally

What we have to remember is that it isn't personal. It's not about us. It's not personal to anyone except the individual who was involved in the incident.

Interview and Interrogation Training: Why Victims Don’t Report

Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."

Interview and Interrogation Training: The Legality of Interviewing

If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.

Interview and Interrogation Training: The HR Investigation and Collaboration

We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.

Interview and Interrogation Training: Telling a Personal Story

This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.

Interview and Interrogation Training: Rationalizing Without Minimizing

Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.

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