We all know that volunteering is a good thing for furthering our careers in loss prevention in terms of visibility to company leadership and demonstrating that you are willing to go above and beyond. However, many people who volunteer don’t truly participate.
Process loss is a general term that describes inefficient problem-solving in groups. Psychologists found that groups tend to focus on the information that they have in common, rather than their specialized knowledge.
For this benchmarking survey, the authors looked at how some of the biggest retailers in the US are experiencing shoplifting, violence associated with these incidents, and the shoplifting policies and procedures put in place to manage these issues.
“So, what do you do?” This is common question that for some loss prevention professionals presents a perplexing set of thoughts. “How do I adequately satisfy the inquirer’s request, without overcomplicating the dialogue?”