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Successful organized retail crime associations are typically independent, multi-jurisdictional, customer-centric, and a recognized non-profit to be best positioned to lead the public/private partnership and combat ORC.
"Partnerships are best when you create solutions without limitations. We should always try to go above and beyond."
"I find it admirable when people in leadership roles aren't afraid to ask questions, get hands-on with their teams to work on new innovation, or step out of their comfort zones to see how new technology or automation can impact the business in a digital world"
"Perfect your interpersonal communication skills, distinguish yourself, and keep learning and growing daily. Raise your hand for those tough tasks and assignments. Remember, wherever you go, whatever you do, distinguish yourself. Be so good they can't ignore you!"
"If you don't have the answer or the service that helps your partners, go find it for them and share it, so they know you're there to help them be successful."
State associations are recognized by merchants, legislators, state officials and other trade groups as a powerful beacon for the retail industry.
"Being a vendor is not a dirty word. You need to believe in your bones that what you're providing is critical to your customer's success."
"Around the age of ten, I started selling software demo kits alongside my dad," said Longo. "He was a brilliant man, passionately building relationships with innovators in the early days of software development, including (name drop) Bill Gates."
"It's not easy for any of us to balance all of the many priorities that we have in our lives," said Duke. "But once you're engaged in something that you're truly passionate about—something that's in your heart and you truly believe in—you find the time."