Tag: loss prevention certifications
Fundamental Loss Prevention Skills for Establishing a Professional Brand
In the 1970s and 1980s, service in law enforcement was the required foundational experience for most loss prevention leaders. Today, the ability to collaborate with business partners has become the most important competency. The retail industry has begun to require more diversified LP skills.
Interview and Interrogation Training: The Legality of Interviewing
If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.
13 Vital Requirements for an Effective Loss Prevention Department
When building a successful loss prevention department, our objectives must be attentive to the ultimate goals of the company and needs of the business.
Interview and Interrogation Training: The HR Investigation and Collaboration
We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.
Interview and Interrogation Training: Telling a Personal Story
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International Training, talking about the use of personal stories when conducting interviews.
Speak as Well as You Think: Business Communication Strategies
When you can “speak as well as you think,” you can drive your business results, whether you are addressing shrinkage issues with the loss prevention manager or discussing profit-enhancement strategies with corporate executives.
The Retailer’s Guide to Handling Safety Issues in the Workplace
If employees feel they don’t have an audience to which they can report safety concerns, they may instead turn to safety enforcement agencies.
Interview and Interrogation Training: Rationalizing Without Minimizing
Often, you'll talk to a subject who has something that they're resistant to share. One of the number-one reasons they don't want to tell the truth is that it might cause further embarrassment. Telling the truth could also increase other fears that subject might have.
Top Takeaways from Two Studies on Lying and Cultural Differences
Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent, while the nation’s overall population has risen by a comparatively modest 37 percent.
How Do You Calculate ROI in Retail?
At some point in your retail loss prevention career, if you haven’t done so already, you will be called upon to help make procurement decisions on new technology, such as electronic article surveillance (EAS) or video surveillance.