Tag: loss prevention certifications
Interview and Interrogation Training: Eyes Don’t Mean Lies
This week’s International Association of Interviewers interview and interrogation training tip provided by Wicklander-Zulawski, has Chris Norris, CFI, director of WZ Europe and International...
E-commerce Credit Card Fraud: The Growing Challenge
Just as the word "e-commerce" has come to refer to a menagerie of different specialized markets, so e-commerce credit card fraud comes in many...
The ROI for RFID Technology in Retail
Over recent years, we've witnessed a resurgence of interest and substantial growth in the use of radio frequency identification (RFID) technology in retail—a veritable...
Does Concealment = Shoplifting?
It is a common misbelief among shoplifters that an individual must exit the store with unpurchased merchandise before being civilly liable for statutory civil...
Flash Mob Robbery and the Retail Threat
What started out a few years ago as a phenomenon that used social networking sites to gather a group of people in a public...
Understanding Essential POS Features and Limitations
Data is the future of the loss prevention and asset protection industry. A single, data-friendly LP professional can both identify and address leading indicators...
Studies on Lying and Cultural Differences
Since 1980, the percentage of people in the United States who primarily speak a language other than English has grown by 158 percent while...
The Retailer’s Guide to Handling Safety Issues in the Workplace
In the spring of 2017, a Goodwill outlet store in Sacramento failed to train workers and respond to safety hazard warnings, which resulted in...
How Do You Calculate ROI in Retail?
At some point in your retail loss prevention career, if you haven’t done so already, you will be called upon to help make procurement decisions on...
Analyzing Employee Theft Statistics from a Specialty Retailer
When I was a doctoral graduate student at the University of Minnesota during the late 1970s, I began conducting research on employee theft. At...