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Tag: loss prevention certifications

Interview and Interrogation Training: Have You Evolved—Rationalization

Rationalizing and allowing a subject to save face is a very powerful tool. We want to make sure we're doing it the right way. My challenge to you is: have you evolved in the way you deliver and understand the risks and importance of rationalizing with your subjects?
third-party logistics provider

How to Build an Effective Relationship with Your Third-Party Logistics Provider

Loss prevention must provide effective oversight in order to keep these operations effective and productive. Here are a few things to consider when building an effective relationship with the third-party logistics provider.

Interview and Interrogation Training: Avoid Becoming a Human Lie Detector

The commonly used phrase "human lie detector" is a worrisome phrase. It's worrisome when people think they can identify truth or deception simply based off somebody brushing lint off their shoulder.
interview and interrogation training

Interview and Interrogation Training: Use of Props

If a subject sees a stack of CDs or flash drives, that might cause them to ask you, "Hey, what's on those? Can I see those?" We prefer to not release evidence to the subject in an effort to help substantiate a confession and make sure the admission can be preserved.
interview and interrogation training

Interview and Interrogation Training: Identifying the Appropriate Rationalization

When we rationalize with a subject, what we do is allow the subject to save face. We show understanding by realizing that sometimes good people make bad decisions because of outside pressures.
loss prevention job search

Keeping Your Loss Prevention Job Search Confidential

So how can you search for a new job while keeping your hunt under wraps? Here are a few tips.
Interviewing, employee theft investigation

Are We the Liars? The Employee Theft Investigation and Getting an Admission at Any...

How do LP practitioners deal with the pressures of conducting internal theft interrogations in a forthright and honest way?What are the boundaries when it comes to obtaining an admission?

Interview and Interrogation Training: Words to Avoid during the Interview

Any words that are associated with harsh consequences or punishment should be avoided, as this would only increase the level of fear that the subject has.
inventory shrink

The 11 Habits of Low-Inventory Shrink Retailers

In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems....
data protection definition

A Straightforward Data Protection Definition

In the digital era, information protection has become a top priority across all industries. The retail industry is no exception.
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