Tag: loss prevention certifications
7 Steps to Implementing a Workplace Violence Response Plan
A comprehensive approach to addressing a workplace violence incident involves these seven steps.
How NOT to Investigate Organized Retail Crime
This post's findings are the result of more than thirty retail and law enforcement interviews expressly asking for opinions and thoughts on investigating ORC. It's from the archives, but its advice is timeless.
What You Need to Know about Security Issues in E-Commerce
With the growth of online shopping comes security issues in e-commerce that LP professionals need to understand.
Interview and Interrogation Training: Have You Evolved—Implicit Promises
Interviewers often make an implicit promise or suggestion of leniency, without actually realizing what they're saying. Think about the risks that come along with your go-to lines or phrases.
Why It’s Critical to Use Retail Traffic Counters
Traffic and conversion analytics focus on what happens before the transaction is recorded in your POS or CRM system...if one is ever recorded at all. That's what makes traffic and conversion data especially useful. Together, they tell us about the sale we almost had.
How to Build Your Corporate Travel Safety Policy
A survey of 300 corporate security directors by Security Director’s Report (SDR) found that many international trips that employees take go without a security review. Without sufficient advanced notification of employees’ travel plans, threat assessment and logistical planning to support safe travel are impossible.
Interview and Interrogation Training: Have You Evolved—Change of Perspective
Simply put, change of perspective is to allow the subject to see the situation from a decision-maker's point of view. Even though somebody has done something wrong, there are still two different ways to handle that situation: talk about it, or continue to lie about that happening.
The ABCs of Investigating Theft in the Workplace
Few core competencies are as important to senior loss prevention executives as a proficiency in theft investigations. Whether it is knowing when to initiate an investigation, how...
Safety in the Workplace: 10 Elements of a Successful Program
Considering the tremendous diversity of retail settings, programs that promote safety in the workplace can be just as diverse. There is no universal safety program that is right for all retail organizations.
6 Essential Elements for Effective Electronic Security
Loss prevention directors need to call on many skills—not just their security smarts—to make a new or upgraded system optimally effective.