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Tag: loss prevention certifications

store security

How to Increase Traffic Without Compromising Retail Store Security

The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase...
reduce shrinkage

A Root-Cause Analysis May Help Reduce Shrinkage

As the industry transitions from bricks and mortar to “bricks and clicks,” the capabilities of existing systems are being stretched thin, and many retailers have not fully integrated the new technology required to manage loss and reduce shrinkage effectively in an omni-channel world.
shoplifting in fitting rooms

Shoplifting in Fitting Rooms

Whether in a booster bag, booster girdle, stroller or wearing stolen merchandise out of a store, the fitting room seems like a great place to conceal merchandise. So, what are some current methods to curb shoplifting in fitting rooms?
employee monitoring

Does Employee Monitoring Technology Change Staff Behavior?

Does technology-based employee monitoring reduce misconduct? Does it dampen or enhance worker productivity? What do you think?
self defense at work

The Legal Implications of Self-Defense at Work

Many retailers have policies for handling a security event, and employees who fail to follow such policies can—under the “employment at will” principle—be subject to punishment, including termination. That happened to a group of asset protection associates at a Utah Walmart, but they challenged their firings in a lawsuit.
apprehending shoplifters, california shoplifting

Welcome to California: Still a Shoplifter’s Paradise?

One piece of good news for California prosecutors is AB1065, a bill that makes it easier to tackle organized retail crime (ORC). As of July 2018, the bill has moved through the legislature but needs a final push in the state senate to make it to the governor's desk.
information security policy, fraud with credit cards

How to Establish an Effective Information Security Policy

There must be unwavering support by the leaders at the highest level of the organization in order for an information security policy to weave itself into the day-to-day operations of the business. This will only happen if the policy reflects core business objectives.
process loss, Loss Prevention Team

Process Loss and Cross-Functional LP Teams

Process loss is a general term that describes inefficient problem-solving in groups. Psychologists found that groups tend to focus on the information that they have in common, rather than their specialized knowledge.
Loss Prevention Equipment, video surveillance laws, ORC methods

What You Need to Know about Video Surveillance Laws

Surveillance footage is most effective when used to impeach a plaintiff’s credibility as to the extent of his or her injuries. Since the tape is factual, not opinion, it is not subject to traditional credibility attacks, note Rubin and Stempler.
rapport-building techniques, retail association

Rapport-Building Techniques: The Power of Connection

Using rapport-building techniques with the subject can aid in gleaning information that can help identify and build rationalizations to be used later in the interview process. Establishing a rapport is a critical part of the interview, helping to build trust and injecting a certain level of serenity into the process.
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