Tag: jason odell


4 Ways You Can Transform Retail Loss Prevention Training

4 Ways You Can Transform Retail Loss Prevention Training

Prior to 2012, Bloomingdale’s was doing what most retail organizations do when it comes to retail loss prevention training and safety education—relying on a number of standard approaches like posters, classroom training, huddles, and pre-shift morning rallies. But these approaches just weren’t working.

As I contemplated this situation, I realized we   Read More


De-escalation Training Program Addresses Disruptive Behaviors

Addressing disruptive customer behavior and de-escalation training efforts has become a topic of great interest to retailers across the globe amidst growing concern over the challenges and opportunities for safety in retail stores. The subject was discussed in great detail at the September 2016 Loss Prevention Foundation’s (LPF) board of   Read More