Tag: interviewing
LPM Webinar On-Demand: AI’s Impact on Retail Crime, Investigations, and Interviews
Watch this webinar now on-demand for a look at the impact of AI on retail crime, investigations, and interviewing. Retail crime is evolving fast, and AI is not only impacting the way we analyze and investigate theft and fraud, but it is also enabling the fraudsters, changing the game for loss prevention professionals, bringing new threats as well as powerful new solutions.
How Working Alongside Researchers Can Improve Your Interviewing Skills
Revisit the previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss how professionals in the interviewing field can work alongside researchers to improve their practices and why this is so important.
How to Interview Subjects from Different Cultures
Revisit the previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the difficulties of conducting interviews with subjects from another culture and the different ways messages can get lost in translation.
Why Rapport Is Important in Interviews
Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the importance of rapport and why it can't be faked or rushed.
Why Human Resources and Loss Prevention Should Train Together
Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss the benefits of cross-training between loss prevention and human resource teams.
Kids Say the Darndest Things! Protecting Youthful Employees in Investigative Interviews
One variable that investigators must consider is the developmental progress of the interviewee—more simply defined as “age.”
Decoding ‘I Don’t Remember’ in Investigative Interviews
Revisit this previously recorded video hosted by Dave Thompson, CFI, and Chris Norris, CFI, as they discuss how the phrase "I don't remember" doesn’t mean an interview subject is withholding information, with tips on how to adapt.
How to Become Proficient in Your Skills
Revisit the previously recorded video hosted by Dave Thompson, CFI and Chris Norris, CFI as they discuss progressing from learning a trained skill to becoming proficient in that skill.
Retail Industry Leader Carmen DuBose, CFI, Appointed to the Board of Advisors for the...
With nearly 25 years of expertise in retail operations and asset protection, DuBose brings a wealth of knowledge and experience to the organization.
How to Prepare for Your First Investigative Interview
Revisit this previously recorded discussion hosted by Dave Thompson, CFI, and Chris Norris, CFI as they offer tips on how a first time interviewer can prepare before their first case.