Tag: international association of interviewers
Interview and Interrogation Training: Explanatory Denials
The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?
LPM Excellence Recognizes Jim Carr for Leadership
Carr believes that true leadership requires a dedication beyond the limits of our basic skills and abilities. The capability to be flexible, adaptable, and open-minded heightens our career potential.
Interview and Interrogation Training: Engagement Techniques
One of the struggles that people have while conducting a phone interview is developing rapport as well as keeping someone engaged and involved over the phone. Learn more in this video tip of the week from the archives.
Interview and Interrogation Training: The Agitated Interviewer
This week’s International Association of Interviewers interview and interrogation training tip from the archives has Dave Thompson, CFI, discussing the effect of an interviewer becoming agitated or aggravated during an interview or interrogation.
Interview and Interrogation Training: Rationalize the Motive, Not the Act
In this week’s WZ / IAI interview and interrogation training tip—one of the most popular in the archives—Dave Thompson, CFI, details discussing rationalization with the subjects, and the content of such rationalization.
Interview and Interrogation Training: The Walk to the Interview Room
Sometimes we forget about that all-important time frame and all the things that could go wrong during that two- to five-minute walk. Are we properly preparing our business partners on what to do or say during that conversation?
Interview and Interrogation Training: Seeking Feedback
Often, experienced and confident interviewers tend to ask for less feedback over time. The more interviews they have conducted, the less feedback they request. That's a dangerous combination.
Interview and Interrogation Training: Have You Evolved—Implicit Promises
Interviewers often make an implicit promise or suggestion of leniency, without actually realizing what they're saying. Think about the risks that come along with your go-to lines or phrases.
LPM Excellence Recognizes Louise Kadege for Partnerships
To become a true partner in the loss prevention community, Kadege feels there are a few primary qualities that lead the way. "First, say what you'll do and do what you say. If you say you'll do something, do it. People always prefer honesty."
LPM Excellence Recognizes Cathy Langley, LPC, for Leadership
"I don't believe that leading in asset protection is much different than leading in other industries," said Langley. "Of course, high integrity is a must. But ultimately, for any true leader, the focus has to be on people."