Tag: epc rfid
Franchisees: Building a Restaurant Security Program from Scratch
Consider this: restaurant security programs require monetary output for potential safety measures, such as buying and installing CCTV cameras or implementing access systems. Such...
Sweethearting: The Dark Side of Good Customer Service
One of the most commonly held principles of shrinkage reduction, especially for shoplifting deterrence, is achieved by giving good customer service. This idea is...
How to Increase Traffic Without Compromising Retail Store Security
The 21st century posed a major conundrum for the retailers: how to fight online competition and improve brick-and-mortar store performance, and how to increase...
Does Employee Monitoring Technology Change Staff Behavior?
Does technology-based employee monitoring reduce misconduct? Does it dampen or enhance worker productivity? What do you think?
Interview and Interrogation Training: The SWOT Method
This week’s International Association of Interviewers interview and interrogation training tip from the archives, provided by Wicklander-Zulawski, has Wayne Hoover, CFI discussing the SWOT analysis of the interview process.
Old Expense Report Fraud Scheme Has Worsened With Time
Reviewing current and historical fraud data reveals an implausible finding: despite the refinement of company fraud prevention programs and a corresponding sophistication in employee fraud schemes, the old bogus expense report is a bigger problem now than 16 years ago.
Interview and Interrogation Training: Perspective
When I say "perspective," what I'm really trying to talk about is how I might view a situation versus how you may view a situation, versus somebody else, versus the way a situation actually occurred.
Interview and Interrogation Training: Explanatory Denials
The subject may state something like, “I wouldn’t have taken that money because I love my job.” How do you handle that type of denial?
Do Retail Pre-Employment Assessment Tests Minimize Turnover?
More retail industry employers are using pre-employment screening tests to find better employees.
How to Manage Inventory: Shrink Visibility
At a time when store margins are under intense competitive pressure, retail shrink can make or break a retailer's bottom line. But retail shrink numbers are vulnerable to blind spots and imprecise metrics.