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Welcome to the first in an ongoing series of blogs reviewing the ECR Retail Loss Groups’ discussions and research on the use and impact of video in retail.
In the last ten years, the pace of adoption of self-checkout and pay technologies has quickened considerably, especially in the grocery sector.
How much of our shrinkage number is due to theft? How do you answer this question? Educated guess? Based on indicative feedback? Through deep data analysis? The “go to” tool to understand the answer to these questions, and move shrinkage from unknown into known shrink, is often the incident reporting tool.
From trending news stories, 2019 conference presentations, and interviews with industry thought leaders, a picture of the future becomes—if not clear—perhaps a little sharper in focus. Here are ten trends expected to impact retail and LP in the next few years.