Tag: De-escalate
Managing Disruptive Behaviors in Retail in Response to COVID-19
Addressing disruptive customer behavior and de-escalation training efforts have become a topic of great interest to retailers amidst growing concern over the challenges and opportunities for safety in retail stores, especially in light of our current circumstances. Here are some tips for your employees.
Is Workplace Abuse by Customers on the Rise?
Faced with rising rudeness, the mission to protect personnel assets from violence seems increasingly complicated. So what can retailers do about it?
New Problems, Fresh Opportunities—LP Readies to Rise to the Occasion
As retail undergoes broad transformation, it's not surprising that loss prevention is embroiled in a sea change of its own. With essential shrink challenges as dynamic as ever, LP executives also face new sets of problems, old problems getting worse, as well as fresh opportunities to provide value to retail organizations.
Nationwide Mall Theft Ring Accused of Shoplifting $20M of High-End Merchandise
Nationwide mall theft ring accused of shoplifting $20M of high-end merchandise
For at least the past decade, Tijuana vendors put in special orders for designer...
Ramifications of Retail’s Upheaval
Since last June’s National Retail Federation (NRF) loss prevention conference, there have been a lot of changes—and not all of them have been good. Attendees to this year’s NRF PROTECT conference, June 27 - 28 in Washington DC, will be learning how to navigate in retail and loss prevention environments that are more complicated, dangerous, and mission critical than at any time in recent years.
Attendees Discuss Safety and Loss Prevention at Home Depot Supply Chain Conference
LP Magazine was pleased to be invited to attend the 2016 Home Depot Supply Chain conference held at the Store Support Center in Atlanta...
