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Technology is not here to eliminate us; it’s here to make our jobs and lives easier. Retail will continue to evolve with technology. As retailers, our responsibility is to focus our efforts on improving the customer experience using the new tools at our disposal.
A well-managed supply chain—one that mitigates security risks—is essential to a successful retail operation. But control is put to the test as the supply chain expands, morphs, and becomes increasingly intricate. LP executives are getting involved.
In an exclusive interview, LPM Executive Editor Jim Lee speaks with Kurt Leisure, vice president of risk services for The Cheesecake Factory. Leisure, who is responsible for risk management, insurance claims, safety, and loss prevention, provides valuable, wide-ranging insights on these important retail industry topics.