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Given that Spain has one of the highest infection rates in the world that started several weeks before North America, the lessons learned from Spain discussed in this webinar will help all retailers prepare for the next several weeks.
Retailers are often faced with protests by striking workers or picketing consumers that can lead to potentially damaging publicity. An analysis of security mistakes by retailers provides a number of useful ideas for both corporate and store-level employees for mitigating damaging fallout from protests.