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Tag: crisis management plan

Crisis Management Plan Development

Crisis management is a process used to eliminate or reduce the harmful effects of an event and establish methods to deal with them when...

As Coronavirus Spreads, Are Retailers’ Pandemic Preparedness Plans Ready?

With respect to the prospect of a deadly pandemic, whether it occurs in nature or from terrorists, most scientists suggest that we are living on a major fault line. They predict a big one is coming, but there is just no telling when. Will the coronavirus be the one?

Time to Dust off Your Virus Outbreak Preparedness Plan?

As a business risk, it’s probably hard for a retailer to think it makes sense to embark on a major pandemic planning initiative given perceived more pressing business issues. Still, security leaders shouldn’t let a lack of attention prevent an annual program review of its readiness. But what might such LP department preparations include?
social media crisis management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it." In the digital age, social media has probably turned that five minutes into less than two minutes.
Professional Development, In-store audit crisis management team structure, walmart store policy when prosecuting shoplifter security cameras

Your Crisis Management Team Structure Must Consider Human Emotion

An employee has been murdered as a result of a workplace violence situation. A Category 2 hurricane is headed for your facilities. A never-before-seen infectious disease has arrived and is negatively affecting your operation due to the anxiety it is causing your employees and customers. These are just some of the critical incidents that I have been a part of managing.
Crisis Management Plan

The Best (and Most Practical) Tips to Improve Your Crisis Management Plan

As we all know, a major crisis can arise at any time. It can be natural or man-made, short-lived or having devastating consequences over an extended period, affecting one business or many, and permanently damaging the reputation of some.
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7 Steps to Implementing a Workplace Violence Response Plan

A comprehensive approach to addressing a workplace violence incident involves these seven steps.
third-party logistics provider

How to Build an Effective Relationship with Your Third-Party Logistics Provider

Loss prevention must provide effective oversight in order to keep these operations effective and productive. Here are a few things to consider when building an effective relationship with the third-party logistics provider.

Crisis Response: Did Starbucks Get It Right?

All good intentions, training, and management direction can be almost totally wiped out with a single incident. Just ask Starbucks CEO Kevin Johnson.
social media crisis management

5 Tactics for Social Media Crisis Management

Warren Buffett has been quoted as saying, “It takes twenty years to build a reputation and five minutes to ruin it." In the digital age,...
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