Tag: crisis

A crisis management plan that is clearly communicated and effectively executed will have a better chance of mitigating the effects of a crisis event, regardless of the conditions.

While shoplifting is on the rise nationwide, the response to this crisis is often insufficient. The problem is not solely about the frequency of reported incidents but also about the frustration stemming from the lack of coordination between store teams, law enforcement, and prosecutors.

In her Editor's Letter, Stefanie Hoover expresses that we need to care for ourselves and each other in times of troubled waters.

Safety and security incidents that can damage a retailer’s reputation and dampen profits often result from change that outpaces the implementation of controls.