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A large group of people formed a flash mob and rushed a 7-11 store in LA, stealing snacks, drinks, cigarettes, lotto tickets, and other merchandise.
Art Lazo is vice president of asset protection at 7-Eleven. He has held various operational and loss prevention roles at other retailers including Toys“R”Us, Home Depot, Circuit City, and Sears Holdings.
On one hand, criminals prefer wearing masks, while on the other hand, some customers refuse to wear masks and can become violent when asked.