Tag: buy online

In a post-pandemic world, returning items both online and in-person has become a bit trickier; in this article, check out six practices to mitigate returns!

Retailers who have offered “buy online, pickup in store” (BOPIS) and “buy online, return in store” (BORIS) are looking for ways to continue to improve their customer experience through better processes. Retailers who are just venturing into these waters are wise to learn about new best practices.

We have heard for years that brick and mortar retail is dead or dying as we know it. Well, forecasters must not have gotten that message. Multiple forecasts predict holiday sales and overall 2019 sales will grow significantly over 2018. It doesn’t look like retail is dead or dying, but it is rapidly changing and evolving to keep up with consumers needs and changing habits.