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The latest statistics on global retail sales, e-commerce, physical stores trends, consumer challenges, and headwinds.
Tony D’Onofrio is the global CEO of Prosegur’s Global Retail Business, where he regularly engages with the world’s largest retailers to provide innovative and holistic security solutions.
A new survey of more than 1,000 consumers shows that 64 percent of shoppers use BOPIS methods, a nearly 23 percent increase in just six months.
Loss prevention is a moving target. Every time a new retail strategy is put in place, such as buy online, pick up in store (BOPIS), it’s up to loss prevention professionals to devise countermeasures to combat the new theft opportunities that arise. Best Buy, Acme Markets, and Wegmans loss prevention executives give their recommendations.
We asked a cross-section of LP leaders how work has changed for them during the last year, what they’re spending time on now that didn’t consume the same bandwidth when 2019 was just getting underway. We got a variety of responses.
From trending news stories, 2019 conference presentations, and interviews with industry thought leaders, a picture of the future becomes—if not clear—perhaps a little sharper in focus. Here are ten trends expected to impact retail and LP in the next few years.
Using Stores to Enhance the Customer Experience Is an Opportunity—But Online Transactions Come with...
"There has been a measure of handwringing over the challenge of having retail stores act as fulfillment and processing centers for online transactions, but...
Retailers who have offered “buy online, pickup in store” (BOPIS) and “buy online, return in store” (BORIS) are looking for ways to continue to improve their customer experience through better processes. Retailers who are just venturing into these waters are wise to learn about new best practices.
We have heard for years that brick and mortar retail is dead or dying as we know it. Well, forecasters must not have gotten that message. Multiple forecasts predict holiday sales and overall 2019 sales will grow significantly over 2018. It doesn’t look like retail is dead or dying, but it is rapidly changing and evolving to keep up with consumers needs and changing habits.
A 2019 US Back-to-School Shopping Trends survey of more than 1,100 consumers revealed that an overwhelming majority of respondents will be doing their back-to-school shopping in store this year, with less than 2 percent of respondents stating that they plan to do all their back-to-school shopping online.
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