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Tag: asset protection specialist

Interview and Interrogation Training: Avoid Becoming a Human Lie Detector

The commonly used phrase "human lie detector" is a worrisome phrase. It's worrisome when people think they can identify truth or deception simply based off somebody brushing lint off their shoulder.
interview and interrogation training

Interview and Interrogation Training: Use of Props

If a subject sees a stack of CDs or flash drives, that might cause them to ask you, "Hey, what's on those? Can I see those?" We prefer to not release evidence to the subject in an effort to help substantiate a confession and make sure the admission can be preserved.
interview and interrogation training

Interview and Interrogation Training: Identifying the Appropriate Rationalization

When we rationalize with a subject, what we do is allow the subject to save face. We show understanding by realizing that sometimes good people make bad decisions because of outside pressures.
Interviewing, employee theft investigation

Are We the Liars? The Employee Theft Investigation and Getting an Admission at Any...

How do LP practitioners deal with the pressures of conducting internal theft interrogations in a forthright and honest way?What are the boundaries when it comes to obtaining an admission?

Interview and Interrogation Training: Words to Avoid during the Interview

Any words that are associated with harsh consequences or punishment should be avoided, as this would only increase the level of fear that the subject has.
inventory shrink

The 11 Habits of Low-Inventory Shrink Retailers

In his bestselling book, The 7 Habits of Highly Effective People, Stephen Covey presented a holistic, principle-based approach for solving personal and professional problems....

Interview and Interrogation Training: Why Victims Don’t Report

Here's one unfortunate reason: "If I work in a building with 500 people, surely somebody else will say something. It doesn't have to be me."

Interview and Interrogation Training: The Legality of Interviewing

If you're unfamiliar with any of these laws, or how your company or organization handles them, now would be a great time to visit that with your legal team or your human resources team to make sure everybody's on the same page.
Crisis Management Plan, Crisis Leadership

The Crisis Leadership Role in Emergency Preparations

Many crisis events are, by their nature, impossible to predict. However, the impact they have on retailers can be dramatically curtailed if the organization is prepared and crisis leadership is adequately prepared to manage the resultant disruption.

Interview and Interrogation Training: The HR Investigation and Collaboration

We need to be collaborating with those business partners who are tasked with some of the most difficult investigations: those dealing with harassment, violence, or hostility in the workplace.
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